Your Questions, Answered
Everything you need to know about our services, policies, and what to expect—clearly explained so you can feel confident choosing Blue Mountain Contractors LLC.
FAQs (Frequently Asked Questions)
Quick answers to common questions about our services, policies, and practices.
General Question
Do you have a contractor's license?
Yes. Blue Mountain Contractors LLC is fully licensed and insured in the state of Utah. We comply with the Utah Division of Occupational and Professional Licensing (DOPL) requirements for both plumbing and HVAC work.
Are permits required for your work?
In many cases, yes. Projects such as new installations or system replacements often require building permits per Salt Lake City’s Building Services Division. Don’t worry—we’ll handle all necessary permitting and inspections to keep your project compliant.
Do you offer emergency services?
Yes. We provide 24/7 emergency plumbing and HVAC services across Salt Lake City and surrounding areas. If you’ve lost heat, AC, or are dealing with a major water leak—call us anytime.
What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express, ACH, and personal checks. For larger projects, we also offer payment plans and itemized invoices upon request.
Are your technicians background-checked?
Yes. All of our team members undergo criminal background checks and drug screening, and are fully licensed and trained according to Utah state guidelines.
Is your work warrantied?
Yes. All installations and repairs include manufacturer warranties where applicable, plus our 1-year workmanship warranty. Terms may vary based on the service or equipment—just ask us for the details.
How do I schedule an appointment?
You can call us directly, book online, or fill out the contact form on our website. A team member will confirm your appointment shortly after.
HVAC FAQs
How often should I have my HVAC system serviced?
We recommend servicing your HVAC system twice a year—once in the spring for cooling and once in the fall for heating. Regular maintenance helps extend the life of your system and keeps it running efficiently.
How can I tell if my HVAC system needs repair?
Look out for signs like unusual noises, weak airflow, inconsistent temperatures, or rising energy bills. If your system isn’t keeping you comfortable, it’s time to give us a call.
What size HVAC system do I need for my home?
Sizing depends on your home’s square footage, insulation, window placement, and more. Our licensed technicians will perform a load calculation to recommend the perfect unit for your needs.
Are there energy-efficient options available?
Yes! We install ENERGY STAR®-certified systems that can significantly reduce your utility bills. Ask us about high-SEER-rated systems and available rebates in Utah.
How long do HVAC systems last?
With proper maintenance, most HVAC systems last 10–15 years. However, if you notice frequent breakdowns or rising energy costs, it may be time to consider a replacement.
Plumbing FAQs
What should I do if I have a leaking pipe or faucet?
Shut off the water supply to prevent damage and call us immediately. Even a small leak can cause major issues if left unchecked.
Can you help with low water pressure problems?
Absolutely. We diagnose and fix issues related to mineral buildup, pressure regulators, pipe leaks, or supply line problems. We also offer water pressure testing & optimization.
Do you install and service water heaters?
Yes! We handle traditional and tankless water heater installations and repairs, including energy-efficient upgrades. We’ll help you find the right model for your home and budget.
What’s the difference between a clog and a backup?
A clog usually affects a single drain, like a sink or toilet. A backup impacts multiple fixtures and may indicate a problem in your main sewer line. We offer both clog removal and full sewer line maintenance.
Is it worth upgrading old plumbing pipes?
Yes. If you have outdated galvanized or corroded pipes, replacing them with PEX, copper, or CPVC improves water quality, pressure, and overall home safety.